Frequently facing printer issues?


Printer prints in B/W Tried all basic and advanced options

Uninstall the printer drivers and attempt to create a new local user account.

Go with the points given below to create a new local account on your computer especially for someone who does not have a Microsoft account.

  • Add a password to keep your personal data and information safe.
  • Make sure that you remember your password. There is no way to recover a lost password for a local user account.
  • Click on the Start button, select Settings, and then tap Accounts.
  • Click Family & other users or Add someone else to your computer.
  • Choose I don’t have this person’s sign-in information at the bottom of the page and click Add a user without a Microsoft account on the next page.
  • Type a username, password, password hint, and then select Next. If you use Windows 10 version 1803 or newer, add security questions, instead of a hint to your new local user account. It aids you to reset your password if you forget it.
  • Check the version of Windows 10 that you have installed on your computer.
  • Click on the Start button and select Settings.
  • Click System in settings and select About.
  • Go to Start, click Settings and then select Accounts to create a new Administrator account.
  • Click Family & other users and select Change account type.
  • Click Administrator below Account type and press OK.
  • Restart your device and sign in using a new administrator account.
  • Restart the PC once you have created a new user account.
  • Log in to the new user account, try installing the full feature software of your printer, and check if that works.
Is your Printer prints intermittenly ?
  • Check for wireless interference and carry out a ping test using the Mac Network Utility.
  • Reduce the Wi-Fi interference that can cause slower performance or separation from your wireless network and Bluetooth devices.
  • The ping tests whether your printer can connect to a PC or any other device.
  • The Network Utility application includes your Mac. It supplies information and tools to aid you with your network. Updates improve the stability, performance, and security of your Mac OS.
  • They contain updates for iTunes, Safari, and many other applications that are a part of the Mac Operating System.
  • Make use the of printer’s IP address to carry out a ping test.
  • Touch the Wireless icon on the display to find the printer’s IP address.
  • Update your printer’s firmware and Mac software.
  • Assign the IP address of your printer manually.
  • Try printing a Network configuration page from the control panel of your printer.
  • Search for IP address from the Network configuration page.
  • Access the web browser. Type the IP address specified on the Network configuration page into the address or URL bar of the browser and click Enter.
  • Open the Network tab, select Networking from the left pane and then click IP Address.
  • Select Manual IP Address and go to suggest a Manual IP.
  • Scroll down the screen and click Manual DNS server. Type the Primary and secondary DNS server of the Network Configuration page into the Manual Preferred DNS server field and click Apply.

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