Unable to Connect to Wireless Network | Roku Error Code 014.11


Roku players are the most popular streaming devices. They’re easy to set up and come with a wide range of channels. With the cord cutting technology in its prime, Roku has made watching TV via the internet possible. It is loaded with TV and movie streaming services like Netflix, Amazon, Hulu, Sling TV, YouTube, etc.

The player displays the error code 014.11 when it fails to connect to your local wireless networks. Picking the wrong wireless network will also cause this issue. If your network is not listed under the Choose your network screen, proceed with the following steps:

  • Connect your Roku to your wireless router with an Ethernet cable.
  • Set up an Ethernet connection in the Roku settings.
  • Head to the Internet settings on the Roku and pick the wireless connection option.
  • Select your network and type its password.

Disable the Network Pings as follows:

  • Access the Platform Secret Screen by pressing the Home button 5 times.
  • Press keys in the following order: Forward > Play > Backward > Play > Forward.
  • Scroll up the Menu and select Disable network pings.

Finally, if nothing above clears the error, your last resort will be the following steps:

  • Connect the Roku device to an alternative Wi-Fi network.
  • Try running software update. Hold on while the device finishes the installation.
  • Reboot the Roku player after the software update.
  • Turn off the router and Roku player by removing the power cord.
  • Reconnect them after about 30 seconds.
  • Follow the on-screen instructions once the player restarts.

If you need any assistance from experts, connect with us @ Toll-Free Number 1-877-220-4708.

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