Issue: HP OFFICEJET PRO 6960 PRINT A BLUE COLOR [Solved]


Don’t get panic! We have answers for this type of ink cartridge problem. Just take a moment to look over the solutions below and carry out the steps.

  • Confirm whether you are able to make a copy in color.
  • If not, there can be some other reasons for this print issue. You need to check for clogs on the printhead. Else, the printhead needs to be cleaned for many times to get back the print quality. There is an automated tool inbuilt on the printer’s control panel. You can make use of the tool to clean the printhead.
  • Go through the steps provided below to rectify the print problem on your HP Officejet Pro 6960 printer.
  • Attach the power cord of your printer to an electrical outlet and turn on your device.
  • Make sure you have loaded the relevant paper into the input tray.
  • Swipe across the printer control to display the list of options.
  • Tap the Setup menu from the list of displayed items.
  • Go to the Printer Maintenance tab to display the set of options.
  • Click on the Tools menu to view the additional settings available n your printer.
  • Choose an option called Clean Printhead.
  • Your HP printer now performs cleaning the printhead by itself.
  • The printer creates noise while cleaning the printhead and becomes idle after completing.
  • Wait until the printer print a test page after it finishes the cleaning process.
  • Collect a test page printout from the output tray.
  • Examine the printed test page for the print quality.
  • If you are not happy with the quality, click the option Clean Again to begin the next level of cleaning.
  • Repeat the same process when you want to perform the third cleaning cycle.

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