How to Fix - Error 400 1 on Disney App in Roku


If you have kids, then Disney Channels on TV are must-haves. Be it a stuck-in summer day or the hour before bed, an episode of “Mickey Mouse Clubhouse does wonders.” This requires Comcast account authorization. Cord-cutters with Roku services can add Disney channels to their account. One downside of this is that the channel stops working suddenly and gives the 400-1 unauthorized error.

The Disney channel resembles a promotional channel displaying its latest music videos or movies. The user can activate the channel with the Roku activation link. Some of the channels with the Disney group are the Music videos, Music Stars, Behind the Scenes, Characters, and Funny Stuff.

The widely followed fix is to sign out and then sign back in. Though simple, this troubleshooting method becomes annoying over time. There are no clear technical solutions to resolve this issue. The below suggestions can be tried in a trial and error basis for resolving this issue.

  • Turn on the streaming device and connect it to the network and the Television.
  • Unplug all the cables such as the high-speed HDMI and the Ethernet cable from Roku TV.
  • Prior to adding any channels, activate the device by clicking the Roku activation link.
  • Pull out the power cord from the streaming device.
  • After a few minutes of rest for the device, tuck it back in.
  • The channel will have been added by now. Check.

Another method users swear by is this,

  • Remove the Disney channel from the ABC apps.
  • Do the above on your Roku account as well.
  • Install on the device and enter the activation code.
  • Or log out of the ABC app under Settings.
  • Restart the Roku streaming device.
  • Re-activate if prompted by the device. Hence it is suggested to remain logged-in while entering the password.

If the issue persists then its time to get experts help. Call us @ 1-877-220-4708.

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