HP officejet 5255 Scanning Multiple Page Document Not Working
There can be multiple reasons behind the scan operation not working seamlessly. Sometimes when you try to scan, your computer or scanner is not found or the scan fails. The error messages displayed are ‘an error occurred communicating with the scanning device,’ ‘computer not found,’etc.
To resolve this issue,
Download the HP Print and Scan Doctor tool to identify and fix printer hardware and connection problem automatically.
Launch the tool and select the ‘Fix Scanning’ option to test your scanner.
Comply with the instructions to resolve the issue.
Try scanning again. In case the issue remains, move to the next step.
Try uninstalling and reinstalling the latest printer software.
Make sure that you do not disconnect the printer from the network when uninstalling the software.
Check if the service Windows Image Acquisition (WIA) is activated on your Windows.
On your system, search and open View local services.
Scroll down the screen and select Windows Image Acquisition (WIA). If it is turned on, try to perform the scan operation.
In case it is turned off, right-click WIA and open Properties.
Open the General tab, tap Automatic from the Startup drop-down menu, and select Start. If the Start option is disabled or grayed out, return to the Services menu.
Set the Remote Procedure Call, Shell Hardware Detection, RPC Endpoint Mapper, and DCOM Server Process Launcher as Automatic.
Start the WIA again.If the above-given steps did not help, troubleshoot the printer connection type and try scanning.
Deskjet 5810 ms Excel sheet not support ...we can able to print word
This issue can be resolved if you follow the steps given here for your assistance.
Check if you performed any changes on your printer.
You can also try adding an alternate driver on your PC and see if that helps.
On your computer, open the Control Panel settings and click Printers and Faxes.
Under the Printer Tasks option, touch Add a Printer and click Next on the start screen.
Select the box Local printer attached to this computer and tap the Next option.
From the drop-down list appeared, choose the port that the Deskjet 5810 is using and select Next.
Click on HP in the Manufacturer option.
You can change the printer name if you need in the Printers option but don’t keep it as Deskjet 5810 when you print from Excel.
Select Next when done and don’t share your printer unnecessarily.
Tap Next and then Yes to print the Test Page to confirm that it is set.
Touch Next followed by Finish.
In case the error is not resolved yet, download and install the HP Print and Scan Doctor tool.
Go through the instructions mentioned and try fixing the issue.
Make sure you have the recent driver installed on your printer. If the solutions given did not help, try to repair the software.
On your computer, open the Search box and type Control Panel.
Click on the result displayed.
Go to Programs-->Programs and Features-->Choose the Office installed.
Tap Change ->Repair ->Continue. Try reinstalling the Office software if the problem remains.
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